TERMS & CONDITIONS
The not-so-fun stuff
Please find the terms & conditions for each of our venues below. Please note that policies may differ from our different venue locations.
Crows Nest
terms and Conditions below
Confirmation Process
For your booking to be confirmed, the following must be received unless otherwise stated by the management team:
- $10 per person authorisation
- $500 deposit for corporates
Once the above is received, a formal confirmation will be issued, at which time you may consider your event booked and confirmed.
Payment methods
All pre-event payments may be made by Credit Card (please note a 1% surcharge applies to Mastercard and Visa while a 1.5% surcharge applies to American Express) or Direct Deposit. All on-the-day event payments may be made by Credit Card (please note a 1% surcharge applies to Mastercard and Visa while a 1.5% surcharge applies to American Express) or cash.
Dietary Requirements
Please inform the management team of all dietary requirements as part of your final details. Management will endeavour to accommodate any dietary requirements they are made aware of to the best of their abilities.
No Smoking & Damages
All smoking must occur off-site and away from the main entrance to the venue.
Any damage to the venue and/or its property during your event will be charged to the client.
Cancellation by the venue or cancellation by the client
Cancellation by the venue:
In the event that Liāl Darlin is unable to proceed with your event due to circumstances outside of their control, the management team will endeavour to relocate it to another Liāl Darlin. Where this cannot take place due to availability or a venue not suitable, a refund of all payments will be made, less a processing fee of 1.6%, will be made.
Cancellation by the client:
If the client cancels the event (30+ guests) with more than 3 daysā notice, all payments will be refunded, less a 1.6% processing fee. If the client cancels the event with less than 3 daysā notice, the minimum spend requirement or projected cost, whichever is of the higher value, will be payable.
Decrease in numbers & Increase in numbers
Any number decrease within 3 business days of your event is subject to a charge of 100% of the per-head food cost unless otherwise stated by your Event Manager.
Any increase in numbers within 7 business days of your event, including on the day of the event, will be catered for to the best of the venueās ability and charged accordingly.
Minimum Spend (Exclusive Hire)
Exclusive use of the venue is subject to a minimum spend requirement on food and beverage, as outlined by the management team at the time of enquiry.
Payment Process (Corporates)
1st Deposit ā $500 at the time of booking On the DayāAll outstanding amounts are payable at the conclusion of your event. If the client wishes to make payment after the event, they must organise this prior to the event.
Event Timing
The exclusive use of the venue is subject to the following timings unless otherwise organised and confirmed with the management team:
- Lunch ā 12pm through to 4.30pm with last drinks served at 4pm
- Dinner ā 5pm through to midnight, with the last drinks served at 11.30pm
Should an earlier start time or later departure for lunch be required, it may be organised with the management team prior to confirmation. This is subject to availability and an additional fee.
Bump in 30+ Guests
A complimentary one-hour bump-in is provided for all Liāl Darlin events; this bump-in time is based on your guestās arrival time. Please note that the start of your bump-in time is also the commencement at which staff will be organising your furniture and setup. Should you require an earlier bump-in time, this may be arranged with the management team prior to the event. This would be subject to availability and an additional fee of $500 per thirty minutes. This does not permit your guests to arrive earlier.
Management Discretion
During the process of setting up your event, the management team has the discretion to alter your set-up if they feel that it hinders service or is considered a fire or occupational health and safety hazard. The management team will endeavour to prevent such occurrences from taking place; however, this is dependent on the client submitting details of their set-up, styling and decorations.
Decorations & styling
You are welcome to provide decorations to make your event special; however, no confetti, flower petals, scatters or balloons with confetti inside are permitted. You are required to send through your decoration & styling details prior to the event for approval.
Surry Hills
terms and Conditions below
Booking, Confirmation & Cancellation Policies
For your booking to be confirmed, the following must be received unless otherwise stated by the management team:
A La Carte Menu – normal dinner, lunch and/or drinks bookings:
- $25 per person credit card guarantee/authorisation – this is not a deposit or minimum spend and you will only be charged if the group fails to show up on the day or cancellations are made within 24 hours of the event.
Packages – Set Menus, Cocktail Classes, Bottomless Brunch & Part venue hire bookings:
- Full payment is required upon booking. Please note bookings may incur a 1.8% processing fee/cc surcharge.
Cancellation policy:
- Once the payment has been made, any refunds will incur a 15% administrative fee.
- If you cancel within a month of your booking, only 50% of the payment is refundable.
- For cancellations within 2 weeks of your booking, the payment is forfeited.
- If there are any significant decreases in numbers (4 or more guests, a fee may apply).
- We can also reschedule your booking or offer venue credit for any cancellations at any time.
Private venue hire bookings –
- 50% deposit is required to secure the booking. The final payment must be made a week prior to the booking date. Please note that a 1.7-2% CC Surcharge or processing fee may apply.
Cancellation policy:
Deposits & final payments for full/private venue hire are non refundable. For full private venue hires, we recommend being 100% certain of the date prior to booking.
Once the above is received, a formal confirmation will be issued, at which time you may consider your event booked and confirmed. Please note that package & venue hire bookings are not guaranteed until a deposit has been paid.
Payment methods
All pre-event payments can be made by Debit or Credit Cards (please note a CC surcharge/processing fee of 1.7-2% may apply- dependent on your card). All on-the-day event payments can be made by Card (please note a CC surcharge/processing fee of 1.7-2% may apply) or cash.Ā
For package bookings (Set Menus, Cocktail Classes or Bottomless Brunch) or part/private venue hires, invoice payments are also available.Ā
Cancellation by the venue or cancellation by the client
Cancellation by the venue:
In the event that Liāl Darlin is unable to proceed with your event due to circumstances outside of their control, the management team will endeavour to relocate it to another Liāl Darlin. Where this cannot take place due to availability or a venue not suitable, a refund of all payments will be made, less a processing fee of 1.7-2%, will be made.
Dietary Requirements
Please inform the management team of all dietary requirements prior to your booking date. Management will endeavour to accommodate any dietary requirements they are made aware of to the best of their abilities.
No Smoking & Damages
All smoking must occur off-site and away from the main entrance to the venue.
Any damage to the venue and/or its property during your event will be charged to the client.
Decrease in numbers & Increase in numbers
Any decreases of 4 or more guests within 3 business days of your event is subject to a charge of 100% of the per-head booking cost unless otherwise stated by your Event Manager.
Any increase in numbers within 7 business days of your event, including on the day of the event, will be catered for to the best of the venueās ability and charged accordingly.
Private/exclusive venue hire:
Exclusive use of the venue is subject to a minimum spend requirement on food and beverage, as outlined by the management team at the time of enquiry.
Private venue hire bookings –
- 50% deposit is required to secure the booking. The final payment must be made a week prior to the booking date. Please note that a 1.7-2% CC Surcharge or processing fee may apply.
Ā Cancellation policy:
Deposits & final payments for full/private venue hire are non refundable. For full private venue hires, we recommend being 100% certain of the date prior to booking.
Once the above is received, a formal confirmation will be issued, at which time you may consider your event booked and confirmed. Please note that package & venue hire bookings are not guaranteed until a deposit has been paid.
Event timing
The exclusive use of the venue is subject to the following timings unless otherwise organised and confirmed with the management team:
- Lunch ā 12pm through to 4pm with last drinks served at 3:30pm
- Dinner ā 4pm through to close (time is dependent on the booking date), with the last drinks served 30 minutes prior to close.Ā
Should an earlier start time or later departure for lunch be required, it may be organised with the management team prior to confirmation. This is subject to availability and an additional fee.
Booking Bump in/Late Booking Arrivals
We ask that all guests arrive on time for your booking. All bookings receive a 15 minute leeway for late booking arrivals. After this 15 minute period, our staff reserve the right to assign your table to another group and charge the pre authorisation/credit card guarantee due to a no show.Ā
Although our staff will aim to still accomodate your group, this is subject to availability.
For groups of 20+, an earlier bump in time can be requested for the whole group to arrive. This can be requested and organised with the management team prior.Ā
Management Discretion
During the process of setting up your event, the management team has the discretion to alter your set-up if they feel that it hinders service or is considered a fire or occupational health and safety hazard. The management team will endeavour to prevent such occurrences from taking place; however, this is dependent on the client submitting details of their set-up, styling and decorations.
Decorations & styling
You are welcome to provide decorations to make your event special; however, no confetti, flower petals, scatters or balloons with confetti inside are permitted. You are required to send through your decoration & styling details prior to the event for approval.